If You Want to Be Heard, Tell a Story

How to Communicate Better

Photo by Dariusz Sankowski on Unsplash

“Much unhappiness has come into the world because of bewilderment and things left unsaid.”
― Fyodor Dostoevsky

There is no better example of that quote than in the workplace. There are so many issues at work caused by simple miscommunications.

• Someone has forgotten to tell someone that the project deadline has moved;
• Someone over-communicated something and now everyone’s confused;
• Worse, there is a misunderstanding and now we’re having more conversations because the previous ones didn’t make sense.

Communication is core to a successful business. Understanding what messages to communicate to customers has a whole dedicated department called Marketing. Understand what to communicate to employees, again can have a dedicated department called Internal Communications.

The long and short of it is, communication is absolutely vital to success in the workplace. Communication isn’t simply just relaying a message. Communication is much more complicated than just words.

Communication is about:

• Medium — how you send the message
• Tonne — the emotion…